If you’re heading to Rouse Hill Town Centre, the Big W there is worth knowing about — especially if you want to get in, grab what you need, and get out without the usual guesswork. This guide cuts through the noise with the store’s actual opening times, the direct phone line, and what you can expect from the local shop.

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Address: 10-14 Market Lane, Rouse Hill NSW 2155 · Phone: (02) 9677 6402 · Owner: Woolworths Group

Quick snapshot

Key details at a glance for planning your visit to Big W Rouse Hill.

1Location
2Hours
  • Mon–Wed: 8:30AM–9PM (Rouse Hill Town Centre Official)
  • Thu: 8:30AM–10PM (Rouse Hill Town Centre Official)
  • Fri: 8:30AM–9PM (Rouse Hill Town Centre Official)
  • Rouse Hill Town Centre Official
3Contact
  • Phone: (02) 9677 6402 (Rouse Hill Town Centre Official)
  • Rouse Hill Town Centre Official
4Shopping
  • Online orders available (Rouse Hill Town Centre Official)
  • App rewards (Rouse Hill Town Centre Official)
  • Pickup after 4pm (Rouse Hill Town Centre Official)
  • Rouse Hill Town Centre Official

Verified store details sourced from official Rouse Hill Town Centre listings.

Attribute Value
Address 10-14 Market Lane, Rouse Hill NSW 2155
Phone (02) 9677 6402
Hours (Mon–Wed) 8:30AM – 9:00PM
Hours (Thu) 8:30AM – 10:00PM
Owner Woolworths Group
Online Pickup Order by 12pm for after 4pm

What are Big W Rouse Hill opening times?

The store keeps a consistent weekday schedule, with one notable exception that changes the calculus for evening shoppers. Knowing exactly when Big W Rouse Hill opens and closes helps you time your trip — whether you’re an early-morning errand runner or someone who prefers a post-work shop.

Monday to Wednesday hours

Monday through Wednesday, Big W Rouse Hill runs from to according to the Rouse Hill Town Centre official page. That’s a solid 12.5-hour window that covers most shopping needs, from early drop-in before work to a leisurely evening browse after dinner.

Thursday extended hours

Thursday is when the schedule shifts. The store stays open until — one hour later than the rest of the week. If you’ve been putting off a bigger shop, Thursday evening is your best bet for maximum runtime.

Friday hours

Friday snaps back to the standard pattern: to . Weekends tighten further, with Saturday closing at and Sunday at .

Bottom line: Plan your big Thursday shops for after 5PM when the extra hour matters most. For Saturday and Sunday visits, wrap up earlier than weekdays.

What is Big W Rouse Hill phone number?

If you need to check stock, ask about a product, or confirm something before heading out, calling ahead beats guessing. The store maintains a direct line.

Contact details

Big W Rouse Hill’s phone number is (02) 9677 6402, verified on the Rouse Hill Town Centre official listings. That’s your direct line to the store — no generic customer service maze.

Store location map

The store sits at 10-14 Market Lane, Rouse Hill NSW 2155, inside the Rouse Hill Town Centre shopping complex. The shopping centre site provides a store map and directions. Big W is positioned on the “Big W Quad” area of the centre, alongside co-tenants like Country Road and Mobile Experts.

Getting there

Drivers will find ample parking at the centre, and GPS navigation is straightforward since the centre shares the same postcode as the store.

What products are offered by Big W Rouse Hill?

Big W operates as a general department store, which means the product range spans multiple categories typical of discount retailers in Australia. The Rouse Hill location carries the standard Big W assortment, though specific stock varies by location.

Key categories

As a Big W store, the Rouse Hill location offers products across several departments:

  • Apparel and footwear for the whole family
  • Homewares and household essentials
  • Toys, games, and children’s items
  • Electronics and entertainment
  • Grocery and pantry staples
  • Seasonal merchandise

Party supplies

Party supplies represent a notable category for Big W, including decorations, costumes, and celebration packs. The store regularly carries party items for various occasions, making it a convenient stop for birthday parties, holidays, and events.

What to watch

Stock levels fluctuate, and specific items may vary by visit. If you need something specific, calling ahead at (02) 9677 6402 before driving over can save you a trip.

Does Big W Rouse Hill offer online shopping?

Big W operates an online shopping platform alongside its physical stores. The Rouse Hill location participates in the retailer’s digital ecosystem, giving local shoppers options beyond an in-person visit.

Pickup options

Online orders can be collected at Big W Rouse Hill. Place your order by and pick up after the same day, according to the Rouse Hill Town Centre official site. This click-and-collect option works well for people who want to secure an item without committing to browsing in-store.

Delivery

Home delivery is available through the Big W website and app. The retailer offers standard shipping options, with delivery timeframes and costs varying by location and order size.

Bottom line: Order by noon for same-day pickup after 4PM at Rouse Hill. The Big W app also unlocks rewards and exclusive deals for members.

Are Woolworths and BIG W the same?

This comes up constantly, and the answer is straightforward once you separate the brands from the corporate structure. Many shoppers assume they’re related or competing chains, but the reality is simpler.

Ownership

Big W is owned by Woolworths Group — the same company that runs Woolworths supermarkets. This means Big W and Woolworths supermarkets share a parent company, but they operate as distinct retail brands with different formats and product mixes. Woolworths Group owns the Big W chain alongside its supermarket business and other retail ventures.

Differences

The distinction matters for shopping expectations. Woolworths supermarkets focus on groceries and fresh food. Big W functions as a discount department store, selling everything from clothing to electronics to home goods — similar to Target or Kmart in format. The two brands operate independently in-store, though they often appear in the same shopping centres.

Why this matters

Finding Big W and Woolworths in the same centre isn’t coincidence — it’s a deliberate co-tenancy strategy. The brands serve different shopping missions even under one corporate umbrella.

Confirmed facts

The following details are sourced from authoritative tier-1 references, primarily the Rouse Hill Town Centre official website.

  • Big W Rouse Hill is located at 10-14 Market Lane, Rouse Hill NSW 2155
  • The store operates inside Rouse Hill Town Centre
  • Phone number: (02) 9677 6402
  • Weekday opening time: 8:30 AM
  • Monday, Tuesday, Wednesday, Friday closing: 9:00 PM
  • Thursday closing: 10:00 PM
  • Saturday closing: 8:00 PM
  • Sunday closing: 7:00 PM
  • Anzac Day: Closed
  • Big W is owned by Woolworths Group

What’s unclear

These items lack sufficient verification from tier-1 sources and are flagged for follow-up research.

  • Whether Big W Rouse Hill appears on the list of stores affected by national closure programs
  • Whether extended trading applies to other public holidays beyond Anzac Day
  • Whether specific product categories have dedicated staff or services

Every day’s a big day.

Big W tagline, sourced from Rouse Hill Town Centre Official

That’s Big W’s tagline, and for the Rouse Hill location, it translates to a long five-day window and slightly shorter weekend hours. The implication: plan your major shopping for Monday through Thursday when you have the full window.

Related reading: Big W Robina – Hours, Location and Store Guide

Additional sources

openinghoursau.com, big-w-rouse-hill.wheree.com

Big W Rouse Hill anchors retail in Sydney’s northwest precinct, where the Address Hours and Contact Guide expands on its precise location, operating hours, and phone support.

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Frequently asked questions

What does W stand for in BIG W?

The “W” stands for Woolworths — the parent company. Big W began as a subsidiary of Woolworths and has operated under that corporate umbrella since its founding.

Does Woolworths still own Big W?

Yes. Big W remains part of Woolworths Group, which also operates Woolworths supermarkets and other retail brands across Australia.

Is Big W only in Australia?

Yes. Big W operates exclusively in Australia, with stores located across Australian states and territories.

What’s the difference between Woolworths and Big W?

Woolworths is a supermarket chain focused on groceries. Big W is a discount department store selling clothing, homewares, toys, electronics, and more. They share a parent company but operate different retail formats.

Which BIG W stores are closing in Australia?

Specific closure announcements are made by Woolworths Group as part of their strategic reviews. At the time of this article, no public closure notice specifically targets Big W Rouse Hill.

Is Big W Rouse Hill affected by closures?

There is no confirmed public information indicating that Big W Rouse Hill is scheduled for closure. The store continues to operate and maintain its listings on the Rouse Hill Town Centre website.

Where is Kmart Rouse Hill located?

Kmart Rouse Hill is also located within Rouse Hill Town Centre shopping complex. The two stores serve different retail formats — Kmart as a discount department store and Big W similarly, but with distinct product mixes and branding.

For local shoppers, the choice is practical: use Big W Rouse Hill’s longer Thursday hours to your advantage, call ahead if you need something specific, and remember that the same corporate family runs the nearby Woolworths supermarkets if your errand changes mid-shop.